CPP20218 – Release 2
Certificate II in Security Operations (Unarmed & Crowd Control Licence)
The Certificate II in Security Operations is the essential course that must be completed to apply for your QLD security licence (unarmed and crowd control).
RAM Training Services offers this course as a 10-day face to face course, with some pre-course work required. Any tasks or activities that you do not get finished between the time you enrol, and completion of the 10 face to face days, must be completed in your own time. You will have up to 6 months to complete all course work.
Included for our security students, is a face to face or live Zoom Q&A Session once a month at Southport (or via Zoom), to assist with any questions students may have when completing home studies, as well as access to a trainer via email and phone.
Once you have successfully completed your course, and obtained your Certificate, you can then apply to the Office of Fair Trading for your QLD Unarmed and Crowd Controller Security Licence. You can also apply for the Monitoring function, as this function no longer requires any specific training. The Office of Fair Trading will charge you just under $550 for a 1 year licence, or just over $965 for a 3 year licence – these fees are payable directly to the Office of Fair Trading, when lodging your licence application.
The application process includes a criminal history check. To be eligible for a licence, you must:
- be 18 years or older
- not pose a risk to public safety
You are not eligible for a licence if you have been convicted of a disqualifying offence in the past 10 years, where a conviction was recorded. Please click here for further information on disqualifying offences.
RAM Training Services offers the Certificate II in Security Operations course as a blend of pre-course work, 10 days face to face in class, and post-course work for any activities that you don’t get completed by the end of the face to face component.
Standard Fee: $1,100
SPRING SALE PRICE: $995. Pay on the day of enrolment.
Payment Plans: Pay your course off over 6 months, interest free. Pay 20% non-refundable deposit at the time you enrol. All payment plans incur a $100 set-up fee. Certificates cannot be issued until full payment has been received.
Our cancellation, complaints, and refund policy can be found in our Student Handbook, located at the bottom of our website and is identified in our enrolment process.
Note: all pricing is in Australian Dollars.
Southport
Please see dates below.
Nerang
Courses are scheduled to commence every Monday.
Slacks Creek
Courses are scheduled to commence every Monday.
Cairns
Please call for upcoming course dates.
To achieve this qualification, the following 14 units of competency must be successfully completed:
CPPSEC2101 Apply effective communication skills to maintain security
CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
CPPSEC2105 Provide quality services to a range of security clients
CPPSEC2106 Protect self and others using basic defensive techniques
CPPSEC2107 Patrol premises to monitor property and maintain security
CPPSEC2108 Screen people, personal effects and items to maintain security
CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
CPPSEC2111 Apply security procedures to manage intoxicated persons
CPPSEC2112 Apply security procedures to remove persons from premises
CPPSEC2113 Escort and protect persons and valuables
HLTAID003 Provide first aid
This course covers the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.
Occupational titles include:
- security officer
- unarmed guard
- crowd controller
It provides a pathway to further learning and work in various security roles and settings including, but not limited to:
- armed guarding
- cash-in-transit
- close protection
- control room operations
- guard dog handling.
Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.
Here at RAM Training Services, we pride ourselves on delivering high quality training, by trainers who have extensive experience within the industries that they teach in. Our trainers aim to engage their students, keeping their classes interesting, and leaving their students confident in their new skills and job-ready.
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How long does the course go for?
The face to face component of the course is 10 days. During this time you will complete a combination of both theory, and extensive practical work – restraint techniques, first aid, etc. When you enrol into the course, you will be given some pre-course reading to get you ready to commence the face to face class. Any activities that you don’t get time for in class, are able to be finished from home, post-course – you have up to 6 months in order to complete and submit these. The amount of time it takes is dependent on you – your past experience, your other commitments, and your discipline for home-studies.
Can I apply for a security licence in another state, using this certificate?
Our courses are for QLD security licences only. If you move interstate at some stage in the future, you can contact that state at the time, and enquire about Mutual Recognition of your QLD licence.
How long will my security licence be valid for?
When you apply for your licence, you have the choice of applying for a 1 year or a 3 year licence, at which time you can renew it. If you hold a Crowd Controllers licence, you will need to re-do 2 of the crowd control units, every 3 years.
If I have a criminal history, can I still get a security licence?
You are not eligible for a licence if you have been convicted of a disqualifying offence in the past 10 years, where a conviction was recorded. You must also tell the Office of Fair Trading if you have been found guilty of a disqualifying offence in the past five years, where a conviction was not recorded (this is known as an ‘unrecorded finding of guilt’). They may ask you for further information to assess if you are a suitable person to hold a licence.
To confirm your suitability, they will submit your application for a criminal history check. If you were born in New Zealand or have a New Zealand passport, you need to get a copy of your criminal history or a letter indicating you have no criminal history from New Zealand. For more information, visit the New Zealand Ministry of Justice website.
You don’t have to pay any fees to get a New Zealand criminal history check. Only original documents dated within one month of the date you send them in. Please note it takes 20 working days to process a request for a New Zealand criminal history check.
Course Locations
Each of these training locations are specifically selected to facilitate areas in high demand of our courses.
If for any reason you are unable to reach one of our locations to attend our in class training programs, please don’t hesitate to contact us to further discuss your options for online training.
Cairns Sheridan Hotel
Sheridan Hotel,
295 Sheridan St, Cairns
Southport
1A Nerang St,
Southport QLD 4215
Want more info on this course, Get in Touch!
Security Courses Available
Security courses available for Brisbane, Gold Coast and wider QLD
Certificate II in Security Operations (Unarmed & Crowd Control Licence)
CPP20218 - Release 2
Certificate IV in Correctional Practice
CSC40122
Queensland Security Licence Renewal
CPPSEC3101 & CPPSEC3121
QLD Security Licence Renewal + Advanced First Aid
CPPSEC3101
Success Stories
See how our students have taken the ultimate step to advance their career
The course was facilitated on an easy manner and there was plenty of support available. The only downside was hand writing the course and spending another $200+ to attach and printed some assessment items. Other than that, fantastic.
BDYCULTURE2023-09-12I put off doing my Cert IV TAE for years because i didn’t know where to start, and the thought of presenting scared me!! I’m here to tell you - don’t wait!! RAM were fantastic from start to end and even the presentations were made comfortable - dare I say, even fun! I can not speak highly enough of RAM Training and have already given my recommendation to friends and family interested in taking on their Cert IV TAE.Melanie De Santis2023-09-05Recently did the TAE 5 day course,Everyone I have dealt with so far have been amazing!Raymond Page2023-08-25Robyn has been a fantastic trainer and has helped me through my course study. All the course videos have been very helpful and I would strongly recommend Ram training for anyone who wants to further their studies. Thank you Robyn, Kelly, Chris and James VimiRay G2023-08-23Absolutely loved the TAE40116 face 2 face 5 day class and the way Chris Jones ran it for the week. Highly recommend RAM training for any of the courses they offer.Jeff Towler2023-08-15Awesome supportive RTO … highly recommendLynne Stewart2023-08-07I have just finished my TAE with RAM Training Services yesterday. All the team at RAM are amazing and so supportive. I highly recommend studying through RAM. Thank you Chris and the team, really appreciate all your help on my journey to become a Vocational Teacher.petra mackintosh2023-08-05I just completed 1 week of zoom training sessions with Robyn who was absolutely lovely. She is very knowledgeable and made sure that you were understanding the materials and tasks at hand. Can't rate highly enough :)Amberley Rose2023-08-03
